By submitting a repair request you automatically authorize Skrtich Living maintenance staff and/or approved contractors to enter your unit between 8 AM-6 PM Monday-Friday within 5 business days of your request. No further notice will be given unless a follow up/additional visit is required.
Repairs with incomplete/incorrect information or missing details (i.e unit/suite number, or nature of the problem) will be disregarded by Skrtich Living.
Please note that more urgent matters will be given priority. Maintenance tickets are not always completed in the order they are received.
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After-hours maintenance emergency? Phone 905-680-7470 ext. 107 - Tenants Only. Do not phone this extension to inquire about rentals or appointments.
** If you are experiencing a power outage, please contact Hydro One (1-888-664-9376) to see if your address is a part of the outage before submitting a repair request **
Summer Memo
Before Submitting an A/C Repair Request During Extreme Heat:
Please ensure the following basic checks have been completed:
Is the A/C unit turned on?
Is the thermostat set to a cool and appropriate temperature?
Are all vents unobstructed and allowing airflow?
Is the breaker for the A/C in the ON position?
Are all windows fully closed and window coverings drawn?
If you answered no to any of the above, this is likely the reason your air conditioning is not working as expected.
Please note: If a technician attends and the issue is found to be due to any of the above user errors, you (the tenant) will be responsible for the cost of the service call.
Winter Memo
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